CrocoSlots Casino Cookies Policy

At CrocoSlots Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them at https://www.crocoslots.com/, and what choices you have regarding their use. By continuing to browse and use our platform — whether you access CrocoSlots via desktop, mobile browser, or our dedicated app — you consent to our use of cookies in accordance with this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. Here at CrocoSlots, we use cookies to make our site function correctly and to provide you with a smoother, more personalised experience. These files allow us to recognise your browser, remember your preferences, and gather analytical data to help us improve our services over time. Cookies do not contain personally identifiable information in isolation, but they may be combined with other data we hold about you.

Similar technologies we use alongside cookies include web beacons, pixels, and local storage objects. When we refer to "cookies" throughout this policy, we mean all of these technologies collectively.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our CrocoSlots platform to operate. Without them, services you have requested — such as completing your CrocoSlots casino login, accessing your account, or processing a deposit — cannot be provided. These cookies do not store any personally identifiable information and cannot be disabled in our systems.

  • Session management and authentication during login
  • Security tokens to protect your account from unauthorised access
  • Load balancing to ensure stable platform performance
  • Remembering items in your preferences during a single session

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our website. At CrocoSlots Casino, we collect aggregated, anonymised data to measure page load times, identify errors, and analyse which sections of our site are most frequently visited. This information helps us continuously improve your experience, whether you are browsing our 10,000+ game library, exploring our welcome bonus offers, or seeking help via our 24/7 live chat support.

  • Google Analytics and similar third-party analytics tools
  • Heatmapping tools to understand user navigation patterns
  • Error tracking software to detect and resolve technical issues

Functional Cookies

Our CrocoSlots platform uses functional cookies to remember your preferences and personalise your experience. These cookies allow us to recall settings such as your preferred language (English, German, French, or Norwegian), your currency selection from our supported list (EUR, AUD, CAD, NZD, and others), and your display preferences. Functional cookies make your return visits more convenient and help us serve you content relevant to your region, whether you are playing from Australia, New Zealand, Canada, or Europe.

  • Language and localisation preferences
  • Currency and regional display settings
  • Previously visited game categories or favourite slots (pokies)
  • Accessibility settings you have configured

Marketing and Targeting Cookies

We and our trusted third-party advertising partners may place marketing cookies on your device. At Croco Slots, we use these cookies to deliver relevant promotional content — including information about our welcome package, bonus codes, free spins offers, and cashback promotions — both on our site and on external platforms. These cookies track your browsing behaviour across websites to build a profile of your interests so that advertising is more relevant to you.

  • Retargeting pixels from advertising networks
  • Affiliate tracking cookies to credit referrals accurately
  • Social media cookies (e.g., from Meta or Google) for advertising purposes
  • Conversion tracking to measure the effectiveness of our marketing campaigns

Third-Party Cookies

Our CrocoSlots website integrates content and services from trusted third parties, including game providers such as Evolution, Pragmatic Play, NetEnt, Play'n GO, Microgaming, and many others. These providers may set their own cookies when you load their game content. We do not control these third-party cookies and recommend you review the privacy and cookie policies of those providers directly. Additionally, payment processors — including those supporting Visa, Mastercard, Skrill, Neteller, and various cryptocurrency wallets — may use cookies as part of their transaction security and fraud prevention processes.

How Long Do Cookies Last?

Cookies we use at Croco Slots Casino can be categorised by their lifespan:

  • Session cookies — These are temporary and are deleted automatically when you close your browser. They are primarily used for authentication and session management during your CrocoSlots login.
  • Persistent cookies — These remain on your device for a set period (typically between 30 days and 2 years) or until you manually delete them. We use these for analytics, preferences, and marketing purposes.

Managing and Controlling Cookies

We want you to be in control of your data. At CrocoSlots Casino, we provide a cookie consent tool upon your first visit that allows you to accept or reject non-essential cookies. You may update your preferences at any time through our cookie settings panel, accessible from the footer of our website.

In addition, most modern browsers allow you to manage cookies through their built-in settings. You can typically:

  • View all cookies currently stored on your device
  • Delete cookies individually or clear all cookies at once
  • Block all cookies from specific websites or third parties
  • Set your browser to notify you before cookies are placed

Please note that disabling certain cookies may affect the functionality of our Croco Slots platform. For example, blocking strictly necessary cookies may prevent you from completing your login or accessing certain features. Disabling functional cookies may mean your language and currency preferences are not saved between visits.

For guidance on managing cookies in your specific browser, please refer to the help documentation for Chrome, Firefox, Safari, Edge, or whichever browser you use.

Cookies and Responsible Gaming

We take responsible gaming seriously. Some of our cookies help us monitor gameplay patterns and enforce responsible gaming limits set by you or required under the terms of our Tobique Gaming Commission licence (no. 0000064). These cookies are considered strictly necessary and cannot be disabled, as they help us maintain a safe and compliant environment for all players on our platform.

Updates to This Policy

We reserve the right to update this Cookies Policy from time to time to reflect changes in technology, legislation, or our operational practices. At CrocoSlots, we will notify you of any significant changes by updating the policy on this page and, where appropriate, via email or an on-site notification. We encourage you to revisit this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy or about how we handle your data at Croco Slots Casino, please do not hesitate to reach out to our support team. We are available 24/7 via live chat on our website or by email at support@crocoslots.com. Our team is here to help you and will respond promptly to any data-related enquiries. CrocoSlots Casino is operated by Metlait SRL, a company registered in Costa Rica.