CrocoSlots Terms and Conditions

Welcome to CrocoSlots Casino. By accessing or using our website at https://www.crocoslots.com/, creating an account, or placing any bets, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. We strongly encourage you to review this document carefully before using our services. These terms constitute a legally binding agreement between you and Metlait SRL, the operator of CrocoSlots Casino, incorporated under the laws of Costa Rica and licensed by the Tobique Gaming Commission (License No. 0000064).

1. General Provisions

At CrocoSlots, we reserve the right to amend these Terms and Conditions at any time. We will notify you of any material changes via email or a notice on our website. Your continued use of our platform following any amendments constitutes your acceptance of the updated terms. If you do not agree with any changes, you must immediately cease using our services.

Our CrocoSlots platform is intended solely for entertainment purposes. We operate under a valid gaming licence and comply with all applicable regulatory requirements set by the Tobique Gaming Commission. These terms govern all aspects of your relationship with us, including account registration, deposits, withdrawals, bonuses, and gameplay.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

At CrocoSlots Casino, we are committed to responsible gaming. To register and use our services, you must meet the following requirements:

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
You must not reside in any of our restricted countries (full list available on our website)
You must have full legal capacity to enter into a binding agreement
You must not be registered as a self-excluded player with us or any associated platform

We strictly prohibit residents of Afghanistan, Belarus, Belgium, Bulgaria, Cuba, Estonia, Georgia, Greece, Iran, Iraq, Israel, Japan, Latvia, Lithuania, Malta, Myanmar, Netherlands, North Korea, Poland, Romania, Russia, Syria, Ukraine, United Kingdom, United States, and other restricted jurisdictions from registering or playing at CrocoSlots Casino. Players from Canada (New Brunswick and Ontario) are also excluded.

2.2 Account Creation

At CrocoSlots, we require each player to maintain only one account. Creating duplicate accounts is strictly prohibited and may result in immediate suspension. When registering, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity at any time and to request supporting documentation.

You must keep your login credentials secure and confidential
You must notify us immediately if you suspect unauthorised access to your account
You are solely responsible for all activity conducted through your account
We may suspend or terminate accounts found to be in violation of these terms

3. Deposits and Withdrawals

3.1 Deposit Policy

Here at CrocoSlots Casino, we support a wide range of payment methods to ensure convenient access for all players. Accepted deposit methods include Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, MiFinity, Jeton, CashtoCode, AstroPay, Neosurf, MuchBetter, Flexepin, Instadebit, iDebit, Paysafecard, RapidTransfer, eZeeWallet, PurplePay, and Interac. We also accept cryptocurrency deposits via BTC, BCH, ETH, USDT, LTC, XRP, DOGE, BNB, ADA, and TRX.

Our minimum deposit amount is €20. We process all deposits in the following supported currencies: EUR, USD, AUD, CAD, NZD, NOK, BRL, JPY, and INR. Before submitting a withdrawal request, all deposited funds must be wagered at least three (3) times.

3.2 Withdrawal Policy

We at CrocoSlots process withdrawal requests within 72 hours of approval. E-wallets and cryptocurrency withdrawals are processed instantly, while bank transfers may take up to 3 business days. The following withdrawal limits apply to all accounts:

Maximum withdrawal of €2,500 per day
Maximum withdrawal of €5,000 per week
Maximum withdrawal of €20,000 per month
Winnings exceeding €20,000 will be paid in monthly instalments
Progressive jackpot winnings are paid in full without instalments
Maximum daily profit is €50,000 for standard accounts and €100,000 for Diamond VIP members

Our CrocoSlots withdrawal methods include Visa, Mastercard, Skrill, Neteller, MiFinity, ecoPayz, Instadebit, iDebit, Interac, Bank Transfer, and all supported cryptocurrencies. We reserve the right to request identity verification documents before processing any withdrawal.

4. Bonuses and Promotions

4.1 Welcome Package

We offer new players at CrocoSlots a generous Welcome Package worth up to €8,000 plus 400 Free Spins spread across three qualifying deposits. The package is structured as follows:

1st Deposit: 150% bonus up to €1,000 + 100 Free Spins (promo code CS1)
2nd Deposit: 100% bonus up to €3,000 + 150 Free Spins (promo code CS2)
3rd Deposit: 50% bonus up to €4,000 + 150 Free Spins (promo code CS3)

Our CrocoSlots welcome bonus is subject to a 45x wagering requirement. The minimum qualifying deposit is €20, the maximum bet while using bonus funds is €5, and the promotion is not available for cryptocurrency deposits. Players searching for a CrocoSlots no deposit bonus or CrocoSlots promo code should check our promotions page regularly, as we update our offers frequently. Eligible players may also find CrocoSlots bonus codes via our email communications and partner sites.

4.2 Ongoing Promotions and VIP Programme

At CrocoSlots, we reward loyal players through our VIP Programme based on Croco Coins (CC). The programme features four tiers — Bronze, Silver, Gold, and Diamond — each offering increasing benefits. Our CrocoSlots VIP Programme includes:

VIP Booster reload bonuses of 10% to 100% (code BOOST)
Level-up prizes worth up to $1,500
Daily cashback from 5% rising to 20% over 7 days (Cashback Hunt)
Cashback caps ranging from €500 (Bronze) to €5,000 (Diamond VIP)
Access to exclusive VIP tournaments
A personal VIP host for Gold and Diamond members
Priority and faster withdrawal processing
Email-exclusive free spins offers

5. Game Rules and Fair Play

Here at CrocoSlots, we provide access to over 10,000 games from leading software developers including Evolution, Pragmatic Play, Play'n GO, NetEnt, Microgaming, Playtech, Betsoft, ELK, Endorphina, Hacksaw, Nolimit City, Quickspin, Red Tiger, Yggdrasil, and many others. Our game library includes slots (pokies), jackpot games, bonus buy titles, Megaways, instant win games, blackjack, roulette, baccarat, crash games, video poker, scratch cards, and a full live casino powered by Evolution.

We ensure that all games are operated using certified Random Number Generator (RNG) technology. Any attempt to manipulate game outcomes, exploit software errors, or use automated tools is strictly prohibited. We reserve the right to void any bets or winnings resulting from such activities.

6. Responsible Gaming

We at CrocoSlots are fully committed to responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session limits, loss limits, reality checks, and self-exclusion options. If you believe your gambling has become problematic, we encourage you to use our self-exclusion feature or contact our support team immediately at support@crocoslots.com.

7. Privacy and Data Protection

Our CrocoSlots Privacy Policy explains how we collect, use, store, and protect your personal data. By using our services, you consent to the data practices described therein. We do not share your personal information with third parties except where required by law or necessary to provide our services.

8. Customer Support

We offer 24/7 customer support via live chat directly on our website. You may also reach us by email at support@crocoslots.com. Our support team is available in English, German, French, and Norwegian. Whether you need help with a CrocoSlots casino login issue, questions about a CrocoSlots bonus code, or assistance with a withdrawal, we are always here to help.

9. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica and the regulatory framework established by the Tobique Gaming Commission. In the event of a dispute, we encourage you to contact our support team in the first instance. If a resolution cannot be reached, the matter may be escalated to the relevant regulatory authority. We are committed to resolving all disputes fairly and transparently.

10. Limitation of Liability

We provide our services on an "as is" and "as available" basis. At CrocoSlots Casino, we do not guarantee uninterrupted access to our platform and shall not be held liable for any losses arising from technical failures, connectivity issues, or circumstances beyond our control. Our total liability to you shall not exceed the amount of funds held in your registered player account at the time the issue arose.

11. Intellectual Property

All content on our CrocoSlots website, including but not limited to logos, graphics, game interfaces, and written content, is the intellectual property of Metlait SRL or its licensors. You may not reproduce, distribute, or otherwise exploit any of our content without our prior written consent.

12. Severability and Entire Agreement

If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. These terms, together with our Privacy Policy, Responsible Gaming Policy, and Bonus Terms, constitute the entire agreement between you and us regarding your use of CrocoSlots Casino services.

Content updated: July 23, 2026